Payment, cancellation, and refund policy

Merchant information

Whitehat Marketing Co., Ltd. · Jyongchul Lee

212-86-07177

201, 2F, 94-15 Jadongchasijang 1-gil, Seongdong-gu, Seoul

010-9333-2028 · jyongchul@naver.com

Service delivery

Digital marketing, content, web, and app services begin after payment and agreement confirmation and follow the schedule stated in the quotation or contract. No physical goods are shipped.

Cancellation and refunds

A full cancellation may be requested before work starts. After work begins, the refundable amount follows the agreement after deducting completed work and agreed actual costs. Duplicate or erroneous charges are fully corrected after verification, and refunds use the original payment method.

Portfolio and reference listing (default clause)

Public deliverables from every engagement with Whitehat Marketing Co., Ltd. (company name, logo, website, blog posts, short-form videos, and other published results) are listed and used by default on our official website and portfolio. Items a client does not want published are excluded by written agreement at contract time, and non-public client information (internal materials, revenue, customer lists) is never disclosed.

Order of precedence

If an individual quotation or contract provides different terms, those terms and applicable law take precedence. Use the payment contact page for cancellation or refund requests.